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Face-To-Face: Delivering an Immersive Customer-Centric Experience
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Laura Nelson
Kursdetails
Dozenten
Details
1S 27M
Englisch
Unterrichtsprogramm
– Key’s to Communication
– How to be a leader in the practice
– Customer Service
– The 5 C’s of Customer Service
– Differentiate between Customer Service and Customer Care
– The 7 Keys to Communication
– The 3 R’s of Leadership.
Dozenten 1
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Award-winning, international speaker & the founder of Front Office RocksTM, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.
Veranstalter
OHI-S
4.72 (24616 Stimmen)
OHI-S is the world's leading educational platform for dentists worldwide!
Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.
We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.
Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.
OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.